Comprehensive Coverage with SeedlyTravel Travel Insurance

Buy Seedly Travel Protector Insurance Online

Seedly Travel Insurance was launched by Singaporean homegrown personal finance platform Seedly in late 2023. It’s designed to offer Singaporeans a comprehensive and affordable option for travel insurance, allowing them to travel and explore the world safely and securely without breaking their budget. 

Both the Individual and Family Plan come in two tiers—Seedly Travel Safe and Seedly Travel Secure—which encompass varying coverage levels with eight complimentary riders to cover common travel needs. This includes options for COVID-19 coverage, trip cancellations, natural disasters, and adventure sports/activities coverage.

Both policies are underwritten by HL Assurance and distributed by SingSaver.

What do Seedly’s travel insurance plans cover?

Lost and Damage of Baggage

Seedly Travel Insurance ensures that you are compensated for the loss or damage of your personal belongings during transit. This includes reimbursement for items that are permanently lost, stolen, or damaged while travelling, as well as baggage delays.

Accidental Death & Permanent Disablement

In the unfortunate event of serious accidents, Seedly Travel Insurance provides financial protection against accidental death or permanent disablement that might occur during your travels. This extends to Adult policyholders up to and above 70 years old.

Double Public Transport Coverage

Travellers using public transport will find additional peace of mind with Seedly Travel Insurance's double coverage benefit, which offers increased compensation in the event of accidents while using public transportation abroad. This may be appealing to travellers seeking Japan trip insurance, or coverage for similar destinations with a robust public transport system.

Child Support Grant for Each Dependent Child

For families travelling with children, Seedly Travel Insurance offers a child support grant of up to S$30,000 per dependent child. This grant will be paid out should the Adult bearer of the policy sustain a Bodily Injury causing Death, offering your Child(ren) financial assistance in case of such a tragedy.

Overseas Funeral Grant

In the case that the policyholder suffers a Death due to Bodily Injury or Sickness while travelling, Seedly Travel Insurance offers a grant of up to S$8,000 for funeral services held in the overseas locality where the Death occurred.

Compassionate Visit Benefit

If you are hospitalised for seven (7) consecutive days during your trip due to Bodily Injury or Sickness and need a family member to visit, Seedly Travel Insurance covers the travel and accommodation expenses for one relative up to S$10,000.

Hospitalisation Coverage

This includes coverage for hospital stays and hospital cash allowance incurred while abroad, ensuring you're not left facing hefty bills in a foreign country. Hospital cash allowance can also be claimed for treatment sought in Singapore for Bodily Injury or Sickness sustained while abroad, provided you are hospitalised immediately upon your return.

Trip Inconveniences & Personal Belongings

Seedly Travel Insurance coverage for trip inconveniences include emergency medical evacuation, repatriation of mortal remains, trip cancellation/curtailment/delay/postponement, overbooked flight(s), misconnection(s), and delayed/lost baggage and personal effects, amongst others.

Adventurous Activities

For the thrill-seekers, Seedly Travel Insurance’s AdventureCover provides coverage for several adventurous activities such as hiking, mountaineering, and scuba diving that are typically excluded from standard travel insurance policies.

Travel Security

Added benefits like emergency assistance services, support in case of lost travel documents or theft abroad, partial terrorism cover, and home contents cover are included in Seedly Travel Insurance to assure you peace of mind throughout any overseas adventure.

Seedly Travel Insurance Policy & Coverage Types Available

Individual Trip Coverage

The Individual policy extends to a single solo traveller, and is available in single-trip or annual multi-trip forms. Policyholders can also choose from one of two tiers—Travel Safe and Travel Secure—with varying coverage levels.

Family Trip Coverage

The Family policy covers either:

Child(ren) or Grandchild(ren) must be unemployed, unmarried, and above three (3) months of age up to 18 years old or 25 years old (if studying) to be counted under the plan. This makes Seedly Travel Insurance suitable for parents or grandparents wanting to travel with their children or grandchildren without needing to opt for additional riders or add-ons – making spending family time together overseas more affordable and accessible.

Single Return Trip

Seedly’s Single Return Trip is suitable for occasional travellers and covers you for one specific trip up to 182 consecutive calendar days, providing comprehensive benefits for the duration of your journey.

Annual Multi-Trip

The Annual Multi-Trip option is better suited for frequent travellers (be it for business, leisure, or personal reasons) and offers coverage for multiple trips within a 12-month period. Each trip must be no longer than ninety (90) consecutive days.

Compare Seedly Travel Insurance Plans

Compare between the Seedly Travel Insurance Policies

Uncertain which of the Seedly Travel Insurance options suits your travel needs? Our comparison tables will make choosing your policy much easier:

Coverage amounts above apply per Insured Person (Per Trip), applying to the Annual Multi-Trip and Family travel insurance options as well.

Compare Seedly Travel Insurance Plans

Seedly Travel Insurance Promotions

Seedly Travel Safe and Seedly Travel Secure both offer attractive promotions to enhance your travel insurance purchase so you can win (or save!) while spending on a travel necessity:

• 50% Off on Premiums: Get a significant discount on your travel insurance when you buy now.
• 1 x 3GB Airalo eSIM: Stay connected while abroad when you purchase Seedly Travel Insurance, with no minimum spend. Valid till 30 June 2024. T&Cs apply.
• Up to S$50 worth of Grab Vouchers: Get extra savings when you use Grab, be it for travel or food delivery. Valid till 30 June 2024. T&Cs apply.
• A chance to win an Apple AirPod Max (worth S$813.90): Plug into your favourite tunes or podcast – the perfect way to kill time on a long flight or train ride to your next destination! Valid till 30 June 2024. T&Cs apply.
• Earn 4 Miles per S$1 Spend: Save up air miles quicker for the perfect overseas adventure! Valid till 1 July 2024 8:59 am. Travel Miles Campaign and Additional 2 Miles Travel Giveaway T&Cs apply.
• Chance to Win up to 500,000 KrisFlyer miles: Enter a draw with a chance to win up to half a million KrisFlyer miles — perfect for anyone whose loyalty lies with Singapore Airlines. Valid till 1 July 2024 8:59 am. T&Cs apply.
• Complimentary Lounge Access during Flight Delays: Make the most of an unfortunate travel situation thanks to complimentary lounge access. Valid till 1 July 2024 8:59 am. T&Cs apply.

Want to score even more exclusive travel promos? Keep up with the latest NATAS travel fair deals or compare the best travel credit cards in Singapore to stretch your travel dollar even further!

Seedly Travel Insurance Refund & Cancellation

When buying Seedly Travel Insurance, knowing if you can cancel your travel insurance and get a refund is just as important as knowing your coverage limits. After all, you don’t want to be left holding the bag in case anything unexpected happens and you can’t make it for your trip as planned.

Seedly Single Trip Travel Insurance can be cancelled at any time before the trip (coverage start date) begins AND if there is no claim made under the Policy. A full refund of the premium will be made (for premium above S$5), but do note that there will be a S$25 administrative charge.

Seedly Annual Trip Travel Insurance can be cancelled at any time during the Policy period, requiring seven (7) working days advance notice and provided no claim has been made under the Policy. The refund will be prorated based on the period the Policy has been in force, as follows:

If the Policy is cancelled before the coverage start date, the full premium will be refunded excluding the S$25 administrative charge.

How Does The Claiming Process Work for Seedly Travel Insurance? 

Step 1: Document what’s happened in preparation for your insurance claim

Should any incidents happen that you wish to claim under your Seedly Travel Insurance, immediately take photos or recordings to serve as verification that the incident has happened (e.g. photos of damaged luggage, or photos of delayed flight information). Other forms of documentation that can support your claim include:

• Medical reports, photos, and/or email evidence
• Proof of ownership for claimed items
• Travel-related documents (e.g. copies of passport/visa, invoices, tickets, boarding passes)
• Original invoices and receipts
• Reports from police, airlines, and other transport or accommodation providers (e.g. airline report for lost baggage with proof of denial or partial compensation by the airline)

Step 2: Submit a travel insurance claim to HLAS within 30 days

Once you’ve secured the documentation to support your claim, you must report the claim to HLAS (which underwrites Seedly Travel Insurance) within 30 days. This can be done via HLAS’s travel insurance claim portal.

Step 3: Await your travel insurance claim status

HLAS will assess your claim on a case-by-case basis and determine whether it is eligible under your Seedly Travel Insurance policy. HLAS may request additional examinations such as medical or post-mortem examinations (should you experience Bodily Injury, Sickness, or Death) in order to fully process the claim.

HLAS will then update your claim status via your registered email address. You may also log into the HLAS travel insurance claims portal for the latest claim update status.

‍If you encounter any issues when submitting your claims online, call or WhatsApp +65 6702 0202.

If you require any Home Concierge or Emergency Assistance Service, please contact Seedly’s 24-hour Emergency Hotline at +65 6922 6009.

Frequently Asked Questions About Seedly Travel Insurance

Who can purchase Seedly Travel Insurance?

Any Adult in Singapore at least eighteen (18) years of age, per their last birthday, can purchase Seedly Travel Insurance. 

How do I extend my Seedly Travel Insurance policy?

Should your trip be extended due to unforeseen circumstances, your Seedly Travel Insurance coverage will be automatically extended until your return to Singapore (for a maximum of 14 days from the initial expiry date). You may also contact Seedly’s customer service for further assistance on policy extensions.

Are there any countries excluded from Seedly's Travel Insurance cover?

Yes, the countries excluded from Seedly Travel Insurance include:

• Afghanistan
• Cuba
• Democratic Republic of Congo
• Iran
• Iraq
• Liberia
• Libya
• North Korea
• Sudan
• Somalia
• Syria

For reference, the countries covered in Seedly Travel Insurance plans are grouped into the following areas:

• Area 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam. 
• Area 2: Australia, China (Excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area 1.
• Worldwide: Worldwide including countries listed in Area 1 and 2 (excluding Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Libya, North Korea, Sudan, Somalia and Syria).

Can I purchase Seedly Travel Insurance after I have already left for my trip?

No, you must purchase Seedly Travel Insurance before departing from Singapore to be eligible for coverage.

Does Seedly Travel Insurance cover pre-existing conditions?

No, Seedly Travel Insurance does not cover pre-existing medical conditions, unless specified. The Policy’s definition of pre-existing medical conditions is as follows:

• • Any condition in existence within 182 days prior to the trip commencement date, regardless of whether:
  • You have received medical treatment, diagnosis, consultation or prescribed drugs; or
  • Symptoms or manifestations have existed; or
  • Treatment was actually sought or received; or
  • A reasonable person in the circumstances would be expected to be aware of the condition.

Individuals with pre-existing conditions can explore the best travel insurance in Singapore for pre-existing medical conditions to ensure proper coverage while on the go.

When is it too late to buy travel insurance from Seedly?

It is too late to purchase travel insurance once you have started your journey or after an incident you wish to claim for has occurred. Seedly Travel Insurance needs to be purchased before your trip commences in order for coverage to take effect.

Under what circumstances will I be unable to make a claim for Seedly Travel Insurance?

Claims related to illegal activities, self-inflicted injuries, or travel against medical advice will typically be denied. Please read the full Policy wording of your Seedly Travel Insurance for more information.

Can I make a claim on my Seedly Travel Insurance if I decide to postpone my trip?

No, Seedly Travel Insurance does not allow for claims on trip postponement due to personal choice and/or reasons not listed in Policy documents. You may contact Seedly immediately to see if your reason for trip postponement is accepted under the Policy conditions.

Other Travel Insurance Providers

Want to explore other travel insurance providers in Singapore before deciding if Seedly is the best option for you? Browse our other guides to travel insurance in Singapore:

• AIG Travel Insurance Singapore
• Allianz Travel Insurance Singapore
• Allied World Travel Insurance Singapore
• Direct Asia Travel Insurance Singapore
• FWD Travel Insurance Singapore
• HL Assurance Travel Insurance Singapore
• MSIG Travel Insurance Singapore
• Singlife Travel Insurance Singapore
• Sompo Travel Insurance Singapore
• Starr Travel Insurance Singapore
• TIQ Travel Insurance Singapore
• Tokio Marine Travel Insurance Singapore