Best Broadband Plans in Singapore 2024 - Singsaver
Compare the best Fibre Broadband plans in Singapore.
Find out the best rates, promotions and easily compare price plans in the market with SingSaver!
Best Broadband Plans in Singapore
MyRepublic Hyperspeed 10Gbps Plan
Plan Detail
$59.99
Price
24 month contract
$61.09
One-time Fees
Activation
$59.90
Installation Fee
Benefits:
MyRepublic GAMER 3Gbps Broadband
Plan Detail
$53.99
Price
24 month contract
$61.04
One-time Fees
Activation
$59.90
Installation Fee
Benefits:
MyRepublic 3Gbps Broadband with Wi-Fi 7 Router
Plan Detail
$38.99
Price
24 month contract
$61.04
One-time Fees
Activation
$59.90
Installation Fee
Benefits:
Plan Detail
$43.30
Price
24 month contract
$57.24
One-time Fees
Activation
Waived
Installation Fee
Benefits:
✅ Free 3 Months of Amazon Prime
Plan Detail
$53.40
Price
24 month contract
Waived
One-time Fees
For online signups
Waived
Installation Fee
for online signups
Benefits:
✅ 12 free months of Amazon Prime (U.P. S$2.99 applies thereafter)
✅ 2 free months of Broadband Protect (U.P. S$2.97 applies thereafter)
Plan Detail
$38.99
Price
24 month contract
$58.85
One-time Fees
Activation
Varies
Installation Fee
Benefits:
✅ 4G mobile broadband free of charge for 24 months
Plan Detail
$35.64
Price
24 month contract
$57.24
One-time Fees
NetLink Activation
Waived
Installation Fee
Benefits:
Plan Detail
$29.99
Price
24 month contract
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Admin Fee
(worth S$54.50)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Plan Detail
$41.99
Price
24 month contract
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Admin Fee
(worth S$54.50)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Plan Detail
$32.99
Price
24 month contract
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Admin Fee
(worth S$54.50)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Plan Detail
$47.99
Price
24 month contract
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Delivery & Installation Fee
(worth S$101.86)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Plan Detail
$54.99
Price
24 month contract
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Admin Fee
(worth S$54.50)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Plan Detail
$63.99
Price
24 month contract
S$490
One-time Fees
Prism+ TV
Waived
NLT Activation Fee
(worth S$57.77)
Waived
Delivery & Installation Fee
(worth S$101.86)
Benefits:
✅ Free 3 Months Freedom DNS (worth $32.70, U.P. S$10.90/mth thereafter)
✅ Free Modem Rental (worth $269.97)
Promotions
|
Best Home Fibre Broadband Plan in Singapore (2023)
With so many of us working from home, having a steady and fast WiFi signal can make or break your entire day.
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Singapore boasts one of the world’s highest Internet penetration rates, and the home broadband market in Singapore is hugely competitive.
The early Internet days were dominated by the three telcos (Singtel, StarHub and M1), but the market has seen a number of virtual operators who’ve managed to carve out a foothold in the market, offering similar services at comparable rates.
Virtual operators do not actually own their own fibre optic network infrastructure. Instead, they buy network access wholesale from the likes of Singtel, M1 and Starhub and offer bandwidth at a lower price to consumers.
Sorting through all these can be overwhelming especially with so many providers and options around. That's why we’re here to help with an in-depth guide to choosing the Best Home Broadband Plans in Singapore.
What is broadband internet?
Broadband internet refers to high-speed internet access that is faster than the traditional dial-up access.
These days, loading a page a few extra seconds slower or watching a video that’s not in 4K is unacceptable. That’s why it’s important to be hooked up with a high-speed broadband internet plan.
There are a few broadband technologies including wireless, fibre optics, Digital Subscriber Line (DSL), and cable. However, fibre optics is by far the most popular broadband type in Singapore.
What is fibre broadband?
Fibre broadband uses a network of fibre optic cables that can transmit large amounts of data at the speed of light. This means that its by far the fastest and most reliable broadband, and they’re great for streaming, downloading, and gaming on multiple devices.
There are a few fibre broadband providers in Singapore:
- M1
- Singtel
- MyRepublic
- StarHub
- ViewQwest
- WhizComms
Home Fibre Broadband Plans in Singapore 2023
Let's start with an overview of the home fibre broadband plans available in Singapore today. We've summarised the key features and information in the following table:
Provider | Monthly Cost* | Speed | Best for |
M1 | From S$30.18 to S$60.46 | From 500Mbps to 2Gbps | Additional mobile broadband connection at no charge |
StarHub | From S$30.18 to S$67.52 | From 500Mbps to 2Gbps | Fully connected entertainment ecosystem with Starhub's cable TV and Disney+ |
Singtel | From S$39.37 to S$193.80 | From 1Gbps to 10Gbps | Variety of options and speed) for broadband connection |
MyRepublic | From S$27.99 to S$65.99 | From 200Mbps to 2Gbps | Good balance between price and connectivity options |
ViewQwest | From S$28.99 to S$57.99 | From 1Gbps to 2Gbps | Fibre broadband plans without the need for a router |
WhizComms | From S$28.08 to S$39.96 | From 300Mbps to 1Gbps | No-frills fibre broadband connectivity |
*Listed prices based on 24-month contract and correct at time of writing.
M1 — starts from S$30.18
Plan / Speed | Cost per month (24 months contract) | Cost per month (12 months contract) |
500Mbps | S$30.18 | S$40.27 |
1Gbps | S$40.27 | S$50.37 |
1Gbps (Gamer) | S$52.49 | – |
2Gbps | S$60.46 | – |
Before virtual operators came into the picture, M1 was the underdog amongst the big three telcos. Today, the competition is getting stiffer. Thus you’ll see quite a few freebies thrown into the mix when you sign up for a 24-months broadband subscription plan (1Gbps and above only) with M1.
Besides a free wireless router for new sign-ups, you also get a 4G mobile broadband free of charge for 24 months. This is useful if you need a second mobile connection for your tablet.
For those looking for new gadgets, you also have the option of adding a Xiaomi TV, an ASUS TUF Gaming Monitor, an Apple iPad, or a Samsung Galaxy Tab to your fibre broadband plan. Prices range from S$14 to S$30 per month for two years.
👍 Best for: those who want an additional mobile broadband connection at no charge. |
StarHub — starts from S$30.18
Plan / Speed | Cost per month (24 months contract) | Cost per month (12 months contract) | Contract-Free |
500Mbps | S$30.18 | – | – |
1Gbps |
S$43.30
S$63.49 (with TV+ Pass) |
S$50.37 |
S$55.41
|
1Gbps UltraSpeed |
S$99.90
|
– | – |
2Gbps |
S$67.52
|
S$110.92
|
Similar to the other providers, StarHub has included a few freebies, and this includes free activation (for 2Gbps plan only) and installation (for 1Gbps & 2Gbps plans only).
Currently, new users who sign up for the 1Gbps plan (for 24 months contract only) will enjoy a free three months subscription with the promo code <FREE3MTH>.
For those interested in the 2Gbps plan, you will receive a free Oppo Reno7 5G worth S$554, a free Smart WiFi Pro router worth S$399, and a free Disney+ subscription.
A point to note is that a one-year Disney+ subscription costs S$119.98, which means you are still saving in the long run.
Do also note that there is an activation fee of S$57.24 for 500Mbps and 1Gbps Fibre Broadband plans.
👍 Best for: those who want a fully connected entertainment ecosystem with StarHub's cable TV and Disney+. |
Singtel — starts from S$53.40 S$39.37
Plan / Speed | Cost per month (24 months contract) | Plan highlights |
1Gbps Standard |
S$50.37 Promo: S$39.37 |
[New sign-ups only] Free 6 months of broadband plan when upgrading to WiFi 6 |
1Gbps Enhanced | S$53.40 |
2 free months, S$53.40 will apply thereafter Receive Singtel AX5400 WiFi 6 Device / AirTies 4960R 12 free months of Amazon Prime (U.P. S$2.99 applies thereafter) 2 free months of Broadband Protect (U.P. S$2.97 applies thereafter) |
1Gbps Enhanced Mesh | S$63.31 |
[New sign-ups only] Singtel GPON Optical Network Router Receive a pair of Singtel AX5400 WiFi 6 Mesh Extenders |
1Gbps Plus | S$63.48 |
[New sign-ups only] Singtel GPON Optical Network Router Receive a Linksys E9450 AX5400 WiFi 6 Router 7 free months, S$63.48 applies thereafter |
1Gbps Pro Gamer | S$67.52 |
3 free months, S$67.52 applies thereafter Receive an ASUS RT-AX86U WiFi 6 Gaming Router |
1+1Gbps Gamer Bundle | S$73.58 |
3 free months, S$73.58 applies thereafter Receive an ASUS RT-AX86U WiFi 6 Gaming Router Enjoy wtfast Gamers Private Network service (Supported on PC - Windows 10) |
2Gbps Standard | S$70.56 |
[New sign-ups only] Free 6 months of broadband plan |
2Gbps Mesh | Promo: S$73.58 |
[New sign-ups only] 2 free months, S$73.58 applies thereafter Singtel GPON Optical Network Router Receive a pair of Singtel AX5400 WiFi 6 Mesh Extenders Weekday/weekend router installation waiver worth up to S$146.35)* Free lifestyle gadget of choice (e.g. PlayStation® 5, Apple Watch SE, Apple AirPods 3rd Gen, Dyson Corrale Straightener, Dyson vacuum, etc.) |
2Gbps Mesh Plus | S$83.68 |
[New sign-ups only] Singtel GPON Optical Network Router Receive a pair of Singtel AX5400 WiFi 6 Mesh Extenders |
Home Priority Bundles |
2Gbps with 4 Singtel WiFi 6 Mesh: S$72.67 2Gbps with 2 Netgear Orbi Mesh: S$78.72 2Gbps Fibre with 4 Netgear Orbi Mesh: S$121.12 |
Suitable for larger houses with up to 5 bedrooms or even multi-storey houses |
10Gbps | S$193.80 |
*Online exclusive only
While Singtel's monthly subscriptions lean on the pricier end, it does provider customers with several fibre broadband options, not to mention the highest speed at 10Gbps. Unfortunately, the available plans are ties to a 24-month contract, so you are out of luck if you intend to switch out within a year.
However, the plans come with comprehensive options, and you can even choose to get a router and/or a WiFi mesh to connect your home (varies for different plans). What’s more, all Singtel plans come with a home line, 500mb mobile broadband, 12 free months of Amazon Prime and Singtel Home.
Similar to M1, Singtel customers also have the option to purchase various lifestyle products such as Microsoft Surface Laptop Go, Nintendo Switch OLED, Secretlab gaming chair and more with their fibre broadband plans. The price will be charged to your bill over 24 months (interest-free payments).
👍 Best for: those who want more options (and good speed) for their broadband connection. Also useful for larger houses with more rooms or multi-storey houses. |
MyRepublic — starts from S$27.99
Plan / Speed | Cost per month (24 months contract) | Cost per month (12 months contract) | Remarks |
200Mbps | S$27.99 | – | – |
No Frills 1Gbps | S$37.99 | S$50.99 | Contract-Free: S$61.50 |
No Frills GAMER 1Gbps | S$50.99 | – | – |
GAMER 1Gbps with ASUS TUF AX3000 Router | S$51.99 | – | – |
GAMER 1Gbps with ROG GT-AX11000 Router | S$63.99 | – | – |
1Gbps with TP-Link EX510 Router | S$39.99 | – | – |
1Gbps with TP-Link EX221 Router | S$39.99 | – | – |
1Gbps with ASUS RT-AX3000 Router | Promo: S$32.99 for first 3 months, S$43.99 thereafter | – |
– |
1Gbps with Google Nest | S$39.99 for the first 5 months, S$53.99 thereafter | – | – |
No Frills 2Gbps | S$47.99 | – | – |
2Gbps | S$45.99 | – | – |
2Gbps with Google Nest | S$53.99 | – | – |
2Gbps with TP-Link EX510 Router | S$52.99 | – | – |
2Gbps with TP-Link EX221 Router | S$52.99 | – | – |
2Gbps with TP-Link Deco X60 WiFi Mesh | S$56.99 | – | – |
No Frills GAMER 2Gbps | S$50.99 | – | – |
GAMER 2Gbps | S$56.99 | – | – |
GAMER 2Gbps with ASUS TUF AX4200 Router | S$53.99 | – | – |
GAMER 2Gbps with ASUS TUF AX3000 Router | S$65.99 | – |
Custom routing for ultra-low latency One-time S$30 bill rebate (Recontract exclusive) |
GAMER 2Gbps with ASUS ROG GT-AX11000 Router | Promo: S$47.99 for first 3 months, S$58.99 thereafter | – | – |
MyRepublic builds its plans around flexibility, giving you the choice to sign up for 24-month, 12-month or even no lock-in period. Of course, the cost savings you get from a 24-month plan is significantly higher compared to a no-contract 1Gbps option (S$61.50/month).
Similar to Singtel, you have the option to choose between a router or WiFi mesh, with the latter being better if you prefer to strengthen your wireless connection at home.
Those who game frequently will also be pleased to know that there are several gaming fibre broadband options to feed their gaming hobby. Slightly pricier than the regular plans, these options come bundled with a gaming router for lower ping and improved latency.
👍 Best for: those who want a good balance between price and connectivity options. Also for those who game frequently. |
ViewQwest — starts from S$28.99
Plan / Speed | Cost per month (24 months contract) |
1Gbps | From S$28.99 |
Gamer 1Gbps with ASUS AX89X Router | S$70.99 |
1Gbps with Linksys E7350 Router |
Promo code: FASTSECURE23 |
1Gbps Raptor Gamer Fibre Broadband |
Free 3 months SecureNet |
2Gbps | From S$40.99 |
Gamer 2Gbps with ASUS AX98X Router | S$82.99 |
2Gbps Raptor Gamer Fibre Broadband |
Free 3 months SecureNet |
Prism+ TV Bundle
|
S$48.99 for the first 10 months, S$69.99 thereafter Excludes one-time charge of S$495 |
Apple TV Bundle
|
S$44.99 for the first 10 months, S$59.99 thereafter Excludes one-time charge of S$100 |
No Contract Bundle |
S$57.99 |
ViewQwest is very clear in defining their plans, as the listed prices are based on the plans’ speed.
While their basic plans might seem very affordable, it does not include the cost of a router. So you’ll have to factor in some additional costs to purchase a router, either from ViewQwest or from online stores that might offer it at a cheaper price.
Another thing to consider is the various advanced features provided by ViewQwest. For example, its Freedom DNS allows you to legally access streaming content that might not be available in Singapore due to geographical restrictions.
👍 Best for: those who do not require a router. |
WhizComms — starts from S$28.08
Plan / Speed | Cost per month (24 months contract) | Cost per month (12 months contract) |
No Frills 1Gbps | S$35.64 | S$41.04 |
1Gbps with TP-Link Archer AX55 AX3000 Wireless Router | S$42.12 | S$47.52 |
1Gbps with 2x TP-Link Deco X55 AX3000 WiFi 6 Mesh Routers | S$57.24 | – |
Want to stop paying for expensive fibre broadband bundles? With WhizComms, what you see is what you get. In fact, it offers the most affordable 1Gbps plan in the market thanks to its no-frills approach.
Instead of passing the cost of freebies and add-ons to the customers, you'll only be paying for the speed of your fibre broadband plan.
Available in both 12 and 24 months, WhizComms should be ideal for those who already have a router and are on a budget to stick to for home utilities.
👍 Best for: those who require no-frills fibre broadband connectivity. |
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Other things to note before you sign up for a broadband plan
1Gbps is the middle ground
The most common packages offered are 1Gbps plans, indicating that the majority of Singapore home broadband consumers are satisfied with the speed offered by such connections. Hence, if you're not sure which plan to get, starting with a 1Gbps plan is a good idea.
2Gbps packages are the next most common, but are aimed at gamers or those who need super-fast WiFi connection.
Additional fees to look out for
Aside from your monthly subscription, there are other installation charges by NetLink Trust (NLT), the owner, designer, builder and operator of the passive fibre network structure.
Fee Type | Price |
NLT Service Activation Fee | S$57.24 |
Termination point Installation Fee |
S$162 (HDB or high-rise condo) S$291.60 (landed homes) |
Relocation, Repair and Replacement & Removal Charge |
S$162 (HDB or high-rise condo) S$291.60 (landed homes) |
Additional cable run for buildings fitted with end-to-end NetLink Trust's fibre infrastructure beyond the first 15 metres | S$2.16 per additional 5 metre block |
Additional cable run for buildings fitted with building owner's / building developer's network beyond the first 25 metres | S$2.16 per additional 5 metre block |
Not all 2Gbps plans are created equal
Not all 2Gbps plans are the same. Some ISPs offer a dual bundle, where you have two 1Gbps connections carrying the load in your home. Other plans may include a 1Gbps dedicated gaming connection + 1Gbps connection for general use. Be sure to discuss your needs with your ISP before signing up.
Another thing to note is that WiFi connectivity is affected by more than just the speed of your connection. The configuration of your home, as well as the distance between the router and your devices, also play a part in whether or not you experience WiFi 'dead zones' in your home.
To solve this problem, more powerful routers with longer range and higher output, or a set of routers that work together (a.k.a. Mesh WiFi) are often necessary. Some ISPs do offer these solutions, usually as part of their gamer bundle. If you're facing this issue, it might be worthwhile to give the more expensive gamer bundles a go.
Contract vs. no-contract
Although Internet connectivity has become an essential utility, some users prefer not to be locked down by contracts. They pay higher prices for the freedom to cancel anytime with no hassle.
All things being equal, it’s almost always more beneficial to sign up for a 24-month plan, as doing so gives you more savings.
In summary, the trade-off is between cost and speed. The faster the speed, the more you should expect to pay.
Which is the cheapest home broadband plan in Singapore?
MyRepublic offers the cheapest home broadband plan in Singapore; its 200Mbps broadband plan starts at S$27.99/month.
Which is the best internet provider in Singapore?
According to Ookla, Singtel has the fastest internet speeds, with a median download speed of 119.66 Mbps. It also has the fastest upload speeds, at a median speed of 20.91 Mbps.
Get the best broadband plan for your home or office
Too many options and not too sure what you really need for your home or office needs? Use our fuss-free comparison tool to view what's available in the broadband market now.
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Best Broadband Plans 2023 FAQ
Why do I need a fibre broadband plan?
Fibre broadband plans offer superior speeds and more stable connections compared to older technologies such as DSL and cable internet. Fibre broadband connections are not affected by electromagnetic interferences as well.
Will ISPs throttle Internet speeds at certain points in the day?
Most ISPs in Singapore do not have the practice of throttling Internet speeds, especially for services like P2P file sharing. However, they do prioritise more important applications and services such as online gaming and video streaming should the need arise.
What do I need to prepare before signing up for a fibre broadband plan?
You need to ensure that your home either has a fibre optic termination point installed or is ready for one to be installed. ISPs are usually able to schedule an installation should you sign up for a fibre broadband plan with them. If you are unsure of your home’s status, give the NetLink Trust hotline a call at 6563 4273.
Are there any data limits for fibre broadband plans?
No. ISPs in Singapore do not impose any data limits or bandwidth caps on their fibre broadband plans.
Can I sign up for multiple fibre broadband plans?
Yes, you can. However, each fibre optic termination point can only support a maximum of two fibre broadband services running simultaneously.
What is fibre broadband?
Fibre broadband is a super-fast internet connection that uses special cables made of fine stands to send information at incredible speed. It's like having a lightning-fast highway just for your internet.
With fibre broadband, you can load websites, stream videos, play games, and download files much faster than with regular internet connections. It's reliable too, so you won't have to worry about your connection slowing down or cutting out.
In a n1utshell, fibre broadband gives you the fastest and most reliable internet experience available.
How do I install fibre broadband at home?
First, contact a fibre broadband service provider in your area and choose a plan that suits your needs. Next, a technician from the provider will visit your home to install the necessary equipment. This typically includes a small box called an Optical Network Terminal (ONT) that connects to the fibre optic cables and a router to distribute the internet connection within your home.
The technician will connect the ONT to the fibre optic cable and install the router in a central location. They will also ensure that all necessary connections are made and test the internet connection to ensure it's working properly.
Once everything is set up, you can connect your devices to the Wi-Fi network provided by the router and start enjoying high-speed fibre broadband internet in your home.
What's the difference between fibre and broadband?
Broadband is a term used to describe a fast and reliable internet connection that allows you to browse the web, stream videos, and download files quickly. It is a general category that includes various types of internet connections, such as fibre, DSL, and cable.
Fibre broadband, on the other hand, is a specific type of broadband connection that uses thin strands of glass or plastic, called fibre optic cables, to transmit data at incredibly high speeds. These fibre optic cables are capable of carrying a larger amount of data compared to traditional copper cables used in DSL or cable connections.
This means that fibre broadband offers faster and more stable internet speeds, which can result in smoother online experiences and better performance, especially for activities that require a lot of bandwidth like streaming high-definition videos or playing online games.
What's the difference between internet and broadband?
The internet is a vast network of interconnected computers and devices around the world that allows you to access and share information, communicate with others, and engage in various online activities. It's like a giant web that connects people and resources globally.
On the other hand, broadband refers to the type of internet connection you use to access the internet. It is a high-speed and always-on connection that allows you to browse websites, stream videos, download files, and perform other online tasks quickly and efficiently.
In simpler terms, the internet is the worldwide network, while broadband is the fast and reliable road that connects you to that network, enabling you to do things on the internet quickly.
How much broadband speed do I need?
Generally, a 200 Mbps or 500 Mbps connection should satisfy the internet usage needs of a typical household. This includes basic web browsing and emails, streaming videos, online gaming, and home office.
If there multiple users or devices connected to your network, you may consider getting a 1 Gbps connection. If you live in a huge house or are experiencing WiFi dead zones, upgrading your router or purchasing a mesh system to amplify your WiFi signal may resolve the problem.
Should I choose 500Mbps or 1Gbps as my broadband speed?
When choosing between 500Mbps and 1Gbps speeds, it ultimately depends on your internet usage and specific needs.
If you engage in activities that require heavy data usage, such as streaming high-definition videos, online gaming, or working with large files, then a 1Gbps connection may provide a smoother and faster experience. It offers double the speed of 500Mbps, allowing for quicker downloads and uploads.
However, if your internet usage is more casual, such as browsing websites, checking emails, or streaming standard-definition videos, a 500Mbps connection should suffice and provide satisfactory speeds.
Consider your usage habits, the number of devices connected simultaneously, and the budget you have allocated for your internet service when making a decision."
Which fibre broadband plan is the best in Singapore?
When it comes to choosing the best fibre broadband plan in Singapore, there are a few key factors to consider. Firstly, look for a reputable internet service provider (ISP) that offers reliable and consistent speeds. You want a provider that can deliver fast and stable connections for smooth browsing, streaming, and gaming experiences.
Additionally, check for the availability of fibre infrastructure in your area, as not all locations may have access to fibre optic connections. Consider the pricing plans and packages offered by different ISPs, ensuring they align with your budget and data requirements.
Lastly, read customer reviews and seek recommendations from friends or family to get insights into the overall customer satisfaction and service quality.
By evaluating these aspects, you can make an informed decision and choose the fibre broadband service that best suits your needs in Singapore.
How do I terminate my broadband service?
To terminate your broadband service, you typically need to follow these steps:
1) Contact your internet service provider (ISP) either through their customer service hotline or by visiting their website. Look for the customer support or contact section to find the appropriate contact information.
2) Inform the customer support representative that you wish to terminate your broadband service. They will guide you through the process and may ask for some information to verify your account details.
3) Be prepared to provide the necessary information, such as your account number, name, and address associated with the broadband service. The representative may also ask for a reason for the termination.
4) Ask about any specific steps or requirements for terminating the service, such as returning any equipment (modem, router) provided by the ISP. They will guide you on how to return the equipment, if necessary.
5) Check if there are any outstanding bills or early termination fees associated with your service contract. Settle any pending payments or clarify any financial obligations you may have with the ISP.
6) Once you have completed the necessary steps and settled any outstanding matters, confirm with the customer support representative that your broadband service will be terminated. They should provide you with a confirmation number or email for reference.
Remember to keep a record of all communication, including confirmation numbers or emails, in case of any future disputes or inquiries.