Singtel Travel Insurance Review: Coverage and Connectivity Combined

Razak Ahmad

Razak Ahmad

Last updated 23 August, 2024

Singtel is widely recognized as one of Singapore's leading telecommunications providers with a wide range of mobile and internet services. The telco giant has also broadened its portfolio to include travel insurance. This unique combination of coverage and connectivity perks caters to their customer base. 

In this review, we will detail the different aspects of Singtel Travel Protect insurance plans, which are underwritten by Great Eastern General Insurance Limited, providing a comprehensive overview of what you can expect from the offerings.

Table of contents


Coverage highlights of Singtel Travel Protect

Singtel Travel Protect offers travel insurance options tailored for the modern traveller, providing extensive coverage that surpasses the essentials. Whether you have a brief excursion or an extensive journey planned, Singtel has all your needs taken care of. 

This includes reimbursement for medical expenses, protection against trip disruptions, and added perks such as mobile phone coverage and roaming data to keep you connected in case of any delays.

The travel plans cater to a diverse range of needs, accommodating both occasional travellers with single-trip policies and frequent flyers with annual plans. 

Essential benefits such as emergency medical evacuation, trip cancellation, and personal accident coverage are included in every plan. In addition, there is also coverage for lost or stolen belongings and the previously mentioned mobile connectivity benefits.

Like all insurance policies, there are exceptions to keep in mind. For instance, pre-existing medical conditions may not be included, and some activities with high risk such as extreme sports may have limited coverage. It is essential to carefully review the details and comprehend what is and isn't covered before finalising your choice.

The key features of Singtel Travel Protect travel insurance include:

Ensures Best Connectivity

One of the standout features of Singtel's travel insurance is its focus on maintaining connectivity while you travel. In the event of trip delays, the policy covers roaming data, ensuring that you can stay connected with loved ones or handle work emergencies without worry. 

Additionally, if your mobile phone is damaged or lost during your trip, Singtel’s coverage steps in to assist with repair or replacement costs.

These benefits are exclusively available to Singtel mobile customers.

Medical Expenses

Singtel Travel Protect provides comprehensive coverage for medical expenses incurred due to illness or injury during your trip. This includes hospital stays, outpatient treatment, and emergency medical evacuation if necessary. The policy also covers dental emergencies, giving you peace of mind that you’re protected against unexpected health issues abroad.

Trip Disruptions and Delays

Unforeseen issues during your trip, such as flight delays or cancellations, can disrupt your plans. Fortunately, with Singtel’s travel insurance, you can be covered for any inconvenience that arises. This includes compensation for additional accommodation and transportation expenses. Plus, in situations of major delays, the policy also grants access to airport lounges for a more comfortable wait.

Free lounge access due to flight delays is a perk available only to users who purchase Singtel Travel Protect through SingSaver.


Plans and Pricing

Singtel Travel Protect offers three tiers of coverage for single trips: Value, Economy and Premium. Each tier is available for both individual and family plans.

The table below breaks down the pricing for each option (based on the lowest plan, before any discount), showing the current premium:

Single Trip

 

Value

Economy

Premium

INDIVIDUAL
Premium

S$32

S$49

S$76 

FAMILY
Premium

S$77

S$116

S$182

Annual Trip (Asia)

 

Value

Economy

Premium

INDIVIDUAL
Premium

-

S$379

S$492

FAMILY
Premium

-

S$855

S$1,098

Annual Trip (Worldwide)

 

Value

Economy

Premium

INDIVIDUAL
Premium

-

S$502

S$654 

FAMILY
Premium

-

S$1,205 

S$1,570

*for a 3-day return trip to Thailand


Pros and Cons of Singtel Travel Protect

Singtel’s travel insurance has received positive feedback for its unique combination of coverage and connectivity perks. Customers value the unique benefits of free roaming data and mobile phone coverage, features rarely included in standard travel insurance policies. While some may consider the pricing, especially for premium plans with extensive coverage, to be on the higher side, ongoing discounts and rewards often make the overall cost reasonable.

Rating of Singtel Travel Protect

Singtel's travel insurance has received a 4.8-star review on Seedly. This indicates high levels of customer satisfaction with both the coverage and the convenience of it being tied to their existing telco services.

Singtel Protect Coverage

The following table compares the coverage across different Singtel Travel Protect plans (individual cover):

Plan Type

Value

Economy

Premium

Cost of Premium

$32

$49

$76

Medical Coverage

$150,000

$350,000

$1,000,000

Cancellation Coverage

$5,000

$10,000

$15,000

Baggage Loss

$3,000

$5,000

$8,000

Baggage Delay

Up to max limit of $800

Up to max limit of $1,200

Up to max limit of $2,000

Phone Care

Included

Included

Included

Bill Protect

Included

Included

Included

Data Rescue

Included

Included

Included

Note: Prices are for a 3-day trip to Thailand for one adult. Phone Care, Bill Protect, and Data Rescue are available only to Singtel mobile customers.

SingSaver promotion

For a limited time, SingSaver is offering an exclusive promotion for Singtel Travel Protect's customers. By purchasing a policy through SingSaver, you can enjoy free roaming data as well as other perks. 

This promotion adds even more value to an already comprehensive insurance package, making it a compelling choice for frequent travellers.

This review provides an in-depth look at Singtel Travel Protect offerings, highlighting the unique advantages and potential drawbacks of choosing coverage from a telco provider. With its strong focus on connectivity and customer convenience, Singtel Travel Protect stands out as a top choice for those who want both protection and perks while travelling.

SingSaver's Exclusive Singtel Travel Protect Promotion: Receive free Apple AirTag (worth $45). Valid till 31 December 2024. T&C apply.

 Also receive a chance to win a year's worth of free flights or up to S$160,000 in rewards.  Valid till 30 December 2024 5:30 pm. 
 
 

Final thoughts

Staying connected while travelling is essential these days, and the Singtel Travel Protect plan offers comprehensive coverage that ensures you can stay in touch without any worries. 

With its combination of travel and connectivity insurance, this plan provides peace of mind for travellers. So whether you're planning a short trip or an extended vacation, consider investing in the Singtel Travel Protect plan to protect yourself against any unexpected events and stay connected wherever your travels may take you.

Razak Ahmad is a content writer at SingSaver in Singapore. He has extensive experience writing for websites and regional publications on topics ranging from business to lifestyle. Razak enjoys seeing his work rank high in search results, which he achieves by combining creativity with effective SEO strategies.

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