How to Pay Your Credit Card Bills & Outstanding Balances Each Month?

Transitioning from a debit card to a credit card is often one of the first few indications of “adulting”. While owning a credit card is not a must for everyone, it is an incredibly useful tool to game your finances.

But as the popular Spiderman adage goes, “with great power comes great responsibility”. It is easy to charge all incoming transactions to your credit card blindly but when your card’s monthly bill rolls around, that is when the panic sets in; because all of a sudden, your “invisible” expenses are not so invisible anymore. 

Credit card bills can easily rack up in the hundreds, or even the thousands of dollars if you are not prudent in tracking your spending. Of course, if you can afford it, then by all means – but for many, it is quite the opposite as they overspend beyond their means.

Remember, but it is never too late to take charge of your finances. So if you are struggling with managing your credit card expenditure and bills, keep reading! 

The first thing to understand about your credit card bill is the billing cycle. There are three things to pay attention to here – the statement date, the interest-free period, and the payment due date. 

The statement date is the date which your credit card bill is generated. It is fixed on the same date every month, unless there is a public holiday. 

The payment due date is the date by which you have to pay your bill. The difference between the payment due date and the statement date is the interest-free period; typically, this is between 20 to 25 days. 

So, for instance, if your bill’s statement date is 13 December, and your payment due date is 6 January, you have an interest-free period of 25 days. 

What about transactions made on the statement date itself? Well, such transactions will be recorded in the next credit card bill, which gives you up to an additional month’s time to pay your bill. 

For example, if you purchase a S$5,000 gaming computer package on 13 December, this transaction would be counted in the next credit card statement, issued on 13 January. You then have a further 25 days to make payment.

Of course, this also results in a larger credit card bill, as you are paying two months' worth of transactions at once. This is where some people can get tripped up, as they may not have sufficient funds on hand to pay their bills in full.

In general, a billing cycle can either be charged by calendar month or statement month. A calendar month is more straightforward – commencing from the first day (1st) of a month to the last day (30th/31st) of the same month (e.g. 1st - 31st January). 

Meanwhile, a statement month depends on your credit card’s approval date as reflected on your card’s (e-)statement. This statement month will normally appear on the top fold of your bill statement, indicating the exact date of when it commences and ends.

Consider a Citi credit card. In statement month ends on the 19th of every month, with a payment due date of around the 14th of every month. This suggests that the billing cycle for this Citi credit card ranges from the 20th of the previous month to the 19th of the current month (e.g. 20th September - 19th October).

Below is a rough overview of which credit cards follow the calendar and statement month formattings respectively.

If you do not pay your credit card bill, in full, by the due date, several things can happen. These can range from additional charges, to a curtailment of your ability to access further credit facilities.

We discuss each in detail below.

Once you fail to pay the outstanding balance on your credit card before the due date, you will incur a Late Payment Fee. Typically, this amounts to a S$100 fee, levied each time you miss a payment. 

As you can expect, this can cause problems for those who are finding it difficult to keep up with their credit card bills. When you are trying to clear a S$1,000 balance, the last thing you want is to pay an extra S$100.

You will be charged interest on the amount that is overdue, based on the prevailing interest rate determined by your card issuer. This can range from 25% to 29% per annum. 

Note that overdue interest will compound daily until the outstanding amount is paid off in full, and there may be a minimum daily charge imposed. This – along with their Late Payment Fee – is why even a seemingly small credit card balance can quickly snowball into a substantial amount if you neglect to pay for a few months in a row. 

If you are consistently late in paying, your card issuer may impose a higher interest rate on your outstanding balance. If that happens, you will have to keep up with your bill payments for a few consecutive months in order to have your interest rate lowered back down.

An immediate consequence of not paying your credit card bill in full will be that your credit limit will be reduced, and remain so until you pay off your balance, whether partially or in full.

Think of your credit card limit as a bottle of water. The water gets reduced as you spend on your card, and is only replenished as you pay your bill.

Your credit limit is predetermined by your card issuer, and different card issuers may grant you different credit limits. Usually, this is pegged at a multiple of your monthly salary, but you can also request for a specific credit limit. 

For those new to credit cards, it is a good idea to start with a lower limit – equal to a sum that you can definitely pay off within the next billing cycle. You may request for a higher credit limit as you learn how credit cards should be properly used.

When choosing the credit limit to grant you, your card issuer may take your credit score into account. This is a measure of creditworthiness maintained by Credit Bureau Singapore, and can have far reaching impact on your financial destiny.

One of the main factors that impact your credit score is how you use unsecured credit facilities, such as credit cards and loans. Failure to pay your credit card bills on time signals that you are unable to use credit in a responsible manner. 

This will lower your credit score, which can make it more difficult to apply for further credit facilities, such as other credit cards or personal loans. Being deemed a credit risk may also restrict you to higher interest rates, meaning you will have to pay a higher cost of borrowing. 

Thankfully, bad credit scores are also relatively easy to repair. Pay your bills consistently on time, and your credit score will soon be restored – although your past misdeeds will still be recorded as part of your personal credit history.

If you are unable to pay off your bill in full, you may elect to pay the minimum sum. This is typically calculated at 3% of the outstanding total, or a minimum charge of S$50. 

If you fail to pay even the minimum sum, further actions may be taken. This may range from increased interest charges, to even having your credit card account suspended. 

Note that if your credit card balance reaches S$15,000, bankruptcy proceedings may be brought against you.

As far as technology goes, digital banking has streamlined credit card bill payments tremendously. You can pay your credit card bills online with iBanking apps, so it is not surprising that instances of phone or in-person banking have significantly decreased. 

All your bills (including utilities, education fees, etc.) can virtually (no pun intended) be settled via these banking apps.

In general, your credit card bill can also be settled via other alternative banking methods:

• ATM

• InterBank GIRO

• Funds Transfer

• S.A.M. Machines

• AXS

• Paying directly in cash or cheque at your local branch

• Card payment from another bank’s website

• SMS payment (if applicable)

DBS/POSB credit card bills can be paid online via the DBS digibank app. 

Like DBS, UOB credit card bills can be paid online via the UOB TMRW ibanking app.

Other alternative methods to pay your UOB credit card bills include:

• Internet Banking / Phone Banking

• ATM

• InterBank GIRO

• S.A.M. Machines / AXS

• Cash

More information can be found on this UOB page.

OCBC credit card bills can also be paid online via the OCBC app.

For online banking instructions via desktop, refer to OCBC’s page for more details.

Note: From 25 November 2023 onwards, HSBC will no longer support the setting up of future-dated and recurring bill payments via HSBC Internet Banking. Recurring bill payments will have to be arranged via GIRO with your billing organisation instead.

HSBC allows cardmembers to pay for credit card bills in a variety of ways.

But to pay for your bill via mobile banking, you need to set up your card’s bank as a “Billing Organisation” as a payee first via HSBC Online Banking. Thereafter, you can make recurring bill payments conveniently and securely through the HSBC app anytime, anywhere.

For ease of reference, we shall go through HSBC Online Banking mode of credit card bill payment as opposed to HSBC Mobile Banking here.

Citibank allows cardmembers to pay for credit card bills in a variety of ways.

Here is how you can pay your Citi credit card bill via Citibank Online.

As of the time of writing, Maybank credit card bills can be paid via the following methods, which includes those similar to UOB and OCBC:

• Over-the-counter cash payments at Maybank branches

• Cheque payments made to “Maybank A/C No. XXXX XXXX XXXX XXXX”

• For more than 1 account payment, please address the cheque to “Maybank Cards” instead

• Interbank GIRO

• Maybank ATM

• Maybank Cash Deposit Machines

• Maybank Mobile Banking

• AXS Stations

• SingPost SAM

Note: Since 20 October 2023, payments made to Maybank and Other Banks’ credit cards have been suspended on classic Maybank Online Banking. The classic Online Banking portal is being discontinued and is being replaced by their new Maybank2u Online Banking portal instead. You can pay UOB credit card bills via this portal too.

CIMB credit card bills can be paid via several methods:

• CIMB Clicks Internet Banking

• Auto-Debit / Interbank GIRO

• Internet banking from other banks

• AXS

• CIMB branches

• Cheques

Out of these options, the easiest payment method would probably be CIMB Clicks Internet Banking option. Simply follow the steps below:

1. Log in to your CIMB Clicks Internet Banking account via this portal

2. On the left menu: Select “Clicks Settings” > Select “Link my CIMB Credit Card” (You may skip this step if you already linked your card)

3. On the left menu: Select “Bill Payment” > Select “Pay to CIMB Credit Cards” (Choose the credit card you wish to settle payment for)

4. Key in transfer amount > Finalise transaction

Alternatively, if you wish to set up a recurring payment channel via GIRO for your CIMB credit card, please refer to the instructions here.

Standard Chartered (SCB) credit card bills can be paid via three methods:

• Funds transfer from SCB current or savings account either via online or mobile banking

• Funds transfer from other bank's accounts using Fast and Secure Transfers (FAST)

• Payment via SCB's Cash Deposit Machines (CDM)

To use SCB's online or mobile banking function, follow these instructions:

1. Log in to your Standard Chartered Online Banking or Mobile Banking Account

   1. For online banking: Select “Transfers & Payments” > “Pay SC Credit Cards”

   2. For mobile banking: Select “Pay & Transfer” > “Pay Credit Card”

2. Select the credit card you intend to make payment for

3. Follow on-screen instructions to complete the transaction process

4. You are done!

For more details on the other credit card bill payment methods, refer to this SC page.

When it comes to credit card bills, common sense would dictate to pay either early or on time; and it goes without saying that late payments will incur penalty fees. However, which is more ideal: Paying early or on time? 

Theoretically, there is no fundamental drawback to paying your credit card bill in advance; if anything, it is a good practice to do so. This is because bank transactions – regardless of mobile or internet banking – can take up to a few days to be fully processed. 

Suppose your credit card bill's due date is 31 October 2023, theoretically, you should not be penalised because you are fulfilling the payment by the stipulated deadline. However, because the bank transaction might require some time to successfully go through, your credit card’s bank might only receive the payment a few days later.

As a result, your card’s bank might deem your credit card bill payment late in such situations and potentially impose late fees. To rectify this issue, you would need to contact your card’s bank to explain and reverse any fees imposed. But, you should advisably only do so once the payment amount has successfully been transacted over from your bank account to your card’s account.

If you abide by these steps, your credit card bill should be properly paid for and any imposed late fees should be reversed or nullified.

The only downside to paying your credit card bill too prematurely might be a lack of funds in your bank account to fully pay the amount. But that is just a minor downside. 

This brings us to our next question: What if you paid your credit card’s minimum amount already? What is the next best course of action to take?

Once you have paid the minimum balance, you should formulate a plan to clear off the outstanding owed amount as soon as possible. Unless you can somehow spontaneously manifest money out of thin air, you are better off opening a balance transfer account.

In short, a balance transfer is an account that lets you move your debt from one account to this new one with low or 0% interest rate. While the owed principal debt amount remains the same, you are at least able to stave off any interest from incurring – allowing you to both pay off your debt faster and manage your credit score.

For instance, imagine you owe S$1,500 on your credit card bill and require at least one month to fully pay off the remainder (not counting interest). By transferring your outstanding debt into a balance transfer amount, you are now granted an interest-free grace period of about 6 to 12 months. This allows you to consistently pay off your debt without incurring additional interest.

Needless to say, you should avoid making any new purchases with your credit card (or other credit cards for that matter). 

To pay your UOB credit card bill through DBS, log in to DBS iBanking, add your UOB card as a recipient by entering the cardholder’s name and credit card number, and you are all set to clear your outstanding balance. You can transfer up to S$15,000 per transaction or S$25,000 per day without any service fees. Payments are typically processed within three working days.

To pay your Citibank credit card bill from UOB, log in to UOB TMRW and navigate to the Dashboard. Select “Biller Categories”, tap on the “Credit Card” icon, and choose the Citibank card you wish to pay.

For added convenience, you can save the payment details by selecting “Add to Favourites” or set up a recurring payment for future transactions. Swipe to confirm and complete the process.

Currently, you cannot pay Maybank credit card bills through OCBC, as Maybank does not support the FAST service for credit card payments. This limitation also applies to CIMB and HSBC credit cards.

To pay your Standard Chartered credit card bill using UOB, log in to UOB TMRW and access the Dashboard. From there, select “Biller Categories”, choose the “Credit Card” option, and find Standard Chartered from the list of billers.

Add your Standard Chartered credit card under “Favourites” or set up a recurring payment for quicker future payments from UOB.

To pay your HSBC credit card bill through UOB, start by logging in to UOB TMRW and navigating to the Dashboard. Select “Biller Categories”, then tap on the “Credit Card” section to locate HSBC from the available options.

Save your HSBC card details under "Favourites" or enable a recurring payment for added convenience when clearing your outstanding HSBC credit card balance via UOB.

Interbank GIRO offers a convenient way to manage your recurring bill payments. Here are three top credit cards that provide excellent rewards and cashback options for such payments:

• Earn 3% cashback on recurring bills for StarHub, Singtel, M1, MyRepublic, and Circles.Life.

• Get 3% cashback on electricity bills with providers like Geneco, Keppel Electric, Sembcorp Power, Senoko Energy, and Singapore Power.

• Enjoy 3% cashback on streaming subscriptions, including Netflix, Disney+, Spotify, and Apple Music.

• Cashback is capped at S$80/month with a minimum spend of S$800, or S$160/month with a minimum spend of S$1,600.

• Annual fee of S$196.20 is waived for the first two years.

• Manage and automate your bill payments effortlessly with the Citi PayAll feature via the Citi Mobile App.

• Use Citi PayAll to earn Citi Miles, Citi ThankYou Points, or cashback when paying large bills, such as rent, insurance premiums, education fees, utilities, and taxes, helping you maximize rewards

• Get 3% cash rebates on SP Group, Union Power, Tuas Power, and Geneco bills, capped at S$100 spend per month with no minimum spend required.

• Enjoy 2% cash rebates at Keppel Electric, Senoko Energy, and Sembcorp Power, also capped at S$100 spend per month with no minimum spend.

• Earn 3% cash rebates on phone bills from providers like Singtel, StarHub, M1, MyRepublic, and Circles.Life when you spend at least S$800 per month.

At the end of the day, the biggest takeaways for managing your credit card bills are: to pay your bills early (the earlier the better) or on time, and pay the minimum amount at least if you are unable to afford the full amount by the due date. 

Remember, responsible credit card management not only helps you avoid late fees and high-interest charges but also paves the way for better financial stability and a stronger credit score, opening doors for more financial freedom and opportunities in the future. 🙂