AIG Car Insurance Review (2024): Lean-but-Robust Car Insurance

AIG Car Insurance offers two viable options for necessary vehicle coverage. Here’s what you need to know about this lean-but-robust car insurance plan. 

Did you know that Singapore has one of the lowest car theft incidents in the world, with an estimated figure of 1 per 100,000 vehicles?

In other words, it is statistically unlikely for the average driver to be a victim of vehicle theft – as long as they’re driven within Singapore. That said, is it worth much to pay for insurance cover against it?

That seems to be the inspiration behind AIG Car Insurance, which comes in two variants – AIG Car Insurance Collision, focusing solely on collision-related damages, and AIG Car Insurance Complete, a comprehensive policy providing coverage for a broader range of risks beyond just collisions, such as fire, theft and other potential incidents.

How do these plans work, and which one should you choose?

Table of contents:

• Pros and cons of AIG Car Insurance
• Key features of AIG Car Insurance
• Important exclusions to note
• How AIG Car Insurance benefits you
• Plan tiers, premiums and latest promotions
• How to claim

Pros and cons of AIG Car Insurance

Key features of AIG Car Insurance

#1: Covers up to the market value of your vehicle

AIG Car Insurance Complete, a comprehensive coverage policy, protects you in case of collision damage, fire damage, or theft. It covers the full market value of your vehicle in such events. 

Standard accessories and spare parts installed by the manufacturer are also included in this benefit.

#2 Coverage for third-party property damage of up to S$5,000,000

Accidents are sometimes unavoidable, and if you happen to cause damage to a third party, AIG will compensate any death or bodily injury to any person, and up to S$5,000,000 for any damage to property.

#3: Up to S$1,000 in-car camera excess waiver

AIG Car Insurance offers up to S$1,000 in excess waiver if you share the in-car camera footage of the accident. This can help reduce any out-of-pocket costs arising from your claim. 

Note that you can enjoy the full benefit only if you are not at fault, otherwise, this benefit will be reduced by 50%. 

#4 Unlimited windscreen/window cover

This plan also covers you in the event your windscreen or window is damaged due to an accident, with no cap on the claim limit. However, you are required to pay an Excess of S$100 (excluding GST) for every claim made.

#5: Base plans include towing benefits of up to S$500

This plan comes with towing benefits worth a maximum of S$500 per policy year in case your vehicle suffers serious damage in an accident. The benefit is available ‘round the clock and included in both plans by default. 

#6: Loss-of-use cash compensation as an optional add-on

As one of AIG’s more useful add-ons, this benefit makes up for the inconvenience of not being able to use your car due to accidental damages.

You can receive S$50 cash compensation for up to seven days while your vehicle is undergoing repairs in the workshop; this reimburses the cost of alternative modes of transportation.  

#7 Quality repairs at AIG Authorised workshops

You won't have to worry about whether any repairs made are of standards, as AIG's authorised workshops are reliable and trustworthy, allowing you to have a peace of mind.

#8 Fast claims

It can be frustrating when the claim process can take months for them to be approved and credited to your bank, but with AIG Car Insurance, you won't face such issues. They pride themselves in speedy claim approvals within 1 working day, with an approval rate of 99.99% of own damage motor claims.

Important exclusions to note

Take note of the following exclusions for AIG Car Insurance:

• Driving under the influence of alcohol, drugs, or medication
• Suicide or suicide attempts
• Use of vehicle outside the geographical area
• Use of vehicle for criminal activities, or in relation to fraudulent activities
• Vehicular modification not accepted unless declared and accepted by AIG
• Use of vehicle for carrying goods other than samples during trade or business

For the full list of exclusions, refer to the policy documents. 

Plan tiers, premiums and latest promotions

What AIG Car Insurance plan tiers are available?

This car insurance plan is available in two plan tiers – Collision Only and Complete. You may also avail optional add-ons to beef up your car insurance plan. 

Below is a summary of both plans’ key benefits. 

Here’s the list of optional add-ons for AIG Car Insurance.

For the full details, refer to the policy documents for Collision Only plan and Complete plan.

How much does AIG Car Insurance cost?

The table below shows the car insurance premiums for AIG's two plan types.

In this example, the driver is a 30-year-old married male with 5 years of driving experience and a 50% NCD entitlement. He drives a Toyota Corolla Altis 1.5 sedan registered in 2018.

Although the Complete plan offers more comprehensive coverage than the Collision Only plan, the premium for the Complete plan is only about 10% higher than the Collision Only plan.

By paying just 10% more, the Complete plan provides coverage for collision damages and additional risks, including:

• Damage to your car due to riots, strikes, and civil commotions.
• Damage to your car caused by non-collision accidents, such as reversing into a wall or windscreen damage.
• Theft
• Fire
• Acts of God, such as flooding.

Since there’s only a slight difference in premiums between both plan types, it is more beneficial to opt for the Complete plan, which offers protection against a broader range of risks.

AIG Car Insurance promos

How can you benefit from AIG Car Insurance?

AIG Car Insurance offers a lean-but-robust option for cover against most common risks, but does not protect you from the unlikely risk of vehicle theft. 

This is especially apparent in the Collision Only plan, which only covers damage to the vehicle as a result of collision with another vehicle. Loss of the vehicle due to theft is not covered. 

If this isn’t enough,  you may opt for the Complete plan, which offers a more conventional coverage (vehicle theft included). There are also optional add-ons to further boost your coverage at the cost of jacking up your premiums.

How to claim from AIG Car Insurance in Singapore?

You may submit your claim at any AIG-approved reporting centre. Claims must be submitted within 24 hours of the accident, or by the next working day.

Important things to remember

• If anyone is injured, contact the police or emergency services immediately
• Do not move the damaged vehicles unless absolutely necessary
• Do not accept assistance from unauthorised tow-trucks or workshops. Contact AIG at 6338 6200 if you need towing services. 
• Do not admit culpability, negotiate, or make any offer or settlement to third parties

AIG has also won the best customer service week for the year of 2022 – 2023, so you can rest assured knowing that you'll enjoy a seamless claims process!

What you should do in an accident

Even the most well-prepared drivers can be dumbstruck when involved in a car accident. While there are optimal steps to take after an accident occurs, it may be difficult to recall them all in the moment of shock and stress. 

When everything else flies out of your mind, just remember to do these three crucial things:  

• Take photos of the accident scene and damage to all vehicles involved.
• Exchange particulars and contact details with the other driver(s).
• Bring your vehicle to an AIG-approved reporting centre within 24 hours of the accident, and submit your claim.

Final Words 

AIG Car Insurance offers a lean-but-robust car insurance plan that caters to common risks. 

There are two plans to choose from: Collision Only and Complete. AIG Car Insurance provides coverage for own damage, fire, and theft (Complete plan only) and third-party property damage of up to S$5 million. 

Additional benefits include in-car camera excess waiver, windscreen/window cover, and towing benefits. 

While there are some exclusions to note, AIG Car Insurance provides a reliable and affordable option for car insurance in Singapore. 

If you're looking for a comprehensive yet affordable car insurance plan, consider AIG Car Insurance. Plus, when you purchase through SingSaver, you can enjoy exclusive rewards and promotions.

Note: The content of this article is presented for information purposes only. Always speak to a certified financial adviser or qualified person before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that is not suitable for you may impact your ability to finance your future needs.

If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.